avoiding jargon when communicating with patients

November 2011

You'll see more focus on avoiding jargon when communicating with patients...to decrease confusion and improve care.

Effective communication will become even more important. More Rxs, more drugs and immunizations, more reimbursement requirements, and more patients, all add up to more messages flying back and forth.

And more electronic health records, e-prescribing, and mobile devices mean more chance of introducing new kinds of errors.

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