Explain the "Why" to Encourage Patients to Talk Openly
How well do you use empathy in your patient communication?
Putting yourself in a patient's shoes...and acknowledging their point of view...may make them more likely to open up to you.
Empathy is a pillar of "patient-centred" communication. It can help you bridge information gaps and improve overall care.
Practical advice for a better career, with unlimited access to CE
Pharmacy Technician's Letter Canada includes:
- 12 issues every year, with brief articles about new meds and hot topics
- 120+ CE courses, including the popular CE-in-the-Letter
- Helpful, in-depth Technician Tutorials
- Access to the entire archive
Already a subscriber? Log in
Volume pricing available. Get a quote