Avoid Crossing the Line Into Patient Counselling

February 2023

Techs are asking how to avoid accidentally counselling patients...as roles expand with immunizations, point-of-care testing, etc.

Plus med-related questions often pop up in the dispensing process...or when helping patients locate an OTC item.

But providing info that’s outside the scope of your practice...even if you know the answer...can cross the line into counselling. This can lead to fines, licence suspensions, and patient harm.

Practical advice for a better career, with unlimited access to CE

Pharmacy Technician's Letter Canada includes:

12 issues every year, with brief articles about new meds and hot topics
120+ CE courses, including the popular CE-in-the-Letter
Helpful, in-depth Technician Tutorials
Access to the entire archive

Subscribe Today!

Already a subscriber? Log in

Volume pricing available. Get a quote

Medication Errors Help Ensure Ear Meds Aren’t Put in the Eyes
Depression Avoid Errors With First-Line Meds for Depression
Infectious Diseases Prevent Mishaps With Meds for Strep Infection
Blood Pressure Help Patients Get Accurate Blood Pressure Readings
Practice Be Aware of New Home Test Kits for Flu, COVID-19, and Strep Throat
Practice Avoid Crossing the Line Into Patient Counselling
Migraine Watch for Mix-Ups With the New Migraine Med Ubrelvy
Eating Disorders Understand Med Options for Eating Disorders
Dermatology Listen for Questions About Tattoos and Piercings

Avoid Crossing the Line Into Patient Counselling

Practical advice for a better career, with unlimited access to CE

Table of Contents